Coordinate and communicate with the Radiologist and referring physicians and staff as required.Review all incoming referrals into the scheduling department.Obtain credit card information for any out-of-pocket expenses. Collect co-pays, deductibles and outstanding balances for both the hospital and the office.Confirm and/or update documentation in the system. Scan all documents: license, insurance card, financial policy, referral slip, HIPAA, etc.Be conscious and respectful of patient’s privacy. Obtain necessary demographic and insurance information.Be prompt and courteous when answering the telephone, greeting patients, responding to questions and scheduling patients.
Additional responsibilities include: performing related tasks such as assisting patients, maintaining and ordering supplies and maintaining the cleanliness of work areas. The ideal candidate will interact professionally and effectively with patients, referring physicians and their staffs and coworkers while maintaining the best possible patient flow at all times. Additionally, the Secretary will obtain required personal and insurance information, establish patient account, disclose insurance and payment policies, collect payments, locate previous films and generally ensure necessary patient material is complete prior to the examination.
The Medical Secretary will be responsible for greeting patients at our facility. This position is located at our East Greenwich, RI clinical site.
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